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Revibikes Price Match

by Rex Zou 26 Oct 2020 0 Comments
Revibikes Price Match

Starting from Oct 27th 2020, Revibikes Official Store release price match function. On any product page, you'll see a price match button under the add-to-cart button.

 

By clicking the price match button, customers will be able to submit price match information.

After customer submit a request, our service team will review and approve or deny the request. To get your price match request approved, please be noted:

  • We can offer price match before purchasing, OR 30 days after purchasing. Make sure you submit a price match request within 30 days of purchasing.
  • The items should be identical in brand(revibikes or civibikes), model, color, and condition. We can't approve price match for a used bike.
  • The competitor's item shall be in stock when you request a price match.
  • The competitor's price shall be exposed to public. Buyers don't have to register or pay for any membership fees before access the price, which means our service team should be accessible for that price as well.
  • The competitor's price shall include shipping and all fees delivering to customer.

Contact support@revibikes.com if you have any question.

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The Revibikes Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or an exchange. Please consult the warranty terms for further information regarding the applicability of returns. Please contact support@revibikes.com or visit Contact Us in case you have a refund request. Ship-back Charge In case the unit was purchased under a free-shipping promotion, there shall be no refund for shipping fees. However, in case the return is unrelated to quality, damage, or mistaken delivery and is instead solely due to a personal decision made by the buyer, the customer will have to bear the expenses for the ship-back. If the return is accepted, Revibikes will issue a pre-paid shipping slip and schedule a pick-up date. The shipping fees resulting from the return shall be deducted from your total refund. The returned unit must be in brand-new condition, including all original packaging, accessories, and documentation. The charges for any missing components may be deducted from the total refund. Any shipping damage during the ship-back may result in a deduction from the total refund. Returned units are subject to a 20% inspection and restocking fee from the original purchase price. Refunds will be issued in an average time frame of 2-3 weeks after the receiving, inspection, and processing of the returned unit. Shipping To return your product, kindly contact info@civibikes.com first. We will advise regarding the return address. Based on your location, the delivery time for your exchanged product may vary. If you are shipping an item worth over $75, we suggest that you consider the use of a trackable shipping service or purchasing shipping insurance. We cannot guarantee that your returned item shall be received by us.
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