Please leave a note of your original order number when purchase extended warranty.
This extended warranty doesn't apply to batteries.
3 months extended warranty provides: 15 months for general parts, 24 months for battery comes with stock
6 months extended warranty provides: 18 months for general parts, 24 months for battery comes with stock
12 months extended warranty provides: 24 months for general parts, 24 months for battery comes with stock
All components including store bought accessories come with standard warranty of 1 year and battery 2 years. If you want to extend your warranty to get better coverage, our official extended warranty is a perfect choice.
Extended Warranty Term:
This Extended warranty is only subject to bikes sold under Revibikes brand, including Cheetah Plus, Cheetah, Predator, and Rebel. All wearing parts are excepted, for example: tires, tubes, brake pads, etc. Each bike can only has one extended warranty applied. All parts damaged due to personal misuse are excepted, for example: crash, custom build, etc. Warranty is valid only in Continental United States only. Extended Warranty must be purchased within 60-day from original purchase date. We'll contact you to get order date validation after you purchase extended warranty from www.revibikes.com. If we can't validate your original bike order date, we will make full refund of the extended warranty that you purchased.
Please contact us at email@example.com if you have any questions regarding the warranty or to arrange a warranty repair.
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Terms & Conditions
The Revibikes Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or an exchange. Please consult the warranty terms for further information regarding the applicability of returns.
Please contact firstname.lastname@example.org or visit Contact Us in case you have a refund request.
In case the unit was purchased under a free-shipping promotion, there shall be no refund for shipping fees. However, in case the return is unrelated to quality, damage, or mistaken delivery and is instead solely due to a personal decision made by the buyer, the customer will have to bear the expenses for the ship-back.
If the return is accepted, Revibikes will issue a pre-paid shipping slip and schedule a pick-up date. The shipping fees resulting from the return shall be deducted from your total refund.
The returned unit must be in brand-new condition, including all original packaging, accessories, and documentation. The charges for any missing components may be deducted from the total refund. Any shipping damage during the ship-back may result in a deduction from the total refund.
Returned units are subject to a 20% inspection and restocking fee from the original purchase price.
Refunds will be issued in an average time frame of 2-3 weeks after the receiving, inspection, and processing of the returned unit.
To return your product, kindly contact email@example.com first. We will advise regarding the return address.
Based on your location, the delivery time for your exchanged product may vary.
If you are shipping an item worth over $75, we suggest that you consider the use of a trackable shipping service or purchasing shipping insurance. We cannot guarantee that your returned item shall be received by us.