In the past year, we've done a great job in electric bike business. We've sold over 1,000 pcs bikes in last year. Also we've got reputation on prompt customer service response. All of these can only be accomplished by our loyal and responsible employees. It takes a lot of time for them to deal with different customers' technical issues and questions. At the same time they need to answer questions, assemble bikes for those customers who driving a long distance to our location to pick up a bike.

To honor and award our lovely employees, we are going to recess from 1/17/20 to 2/2/20. If you want us to ship bike for you before our holiday, please note our schedule below:

• Order placed on 1/15 will be shipped before holiday. All order after that would be shipped after 2/2 in a sequence.
• If you want to come visit our location no matter for test ride, purchase, or service, come before or on 1/16.

Phone service will be unavailable 1/17 thru 2/2

Email service will be available. You can email to info@civibikes.com or rex@civibikes.com and we'll try to get back to you in 48 hours.

Web Chat service will be unavailable 1/17 thru 2/2

Wish you have a happy and successful 2020!

By CIVIBIKES

2020/1/8