Shipping Notice: Due to the impact of COVID-19 and extreme weather, we may use various courier service companies flexibly to make your bikes or accessories delivered as soon as possible. However, the transit time may not be guaranteed. For most of time, it will be on time. If you are looking for receiving bike on/before specific date, please contact us so that we can give advice.
About Electric bike
E-bikes run on an electric motor that draws power from the lithium ion battery pack. Bikes can be ridden in three different ways:
1.Pedaling without any motor assist (as a regular bicycle)
2.Pedaling with motor assist (five levels of assist)
The great thing about our ebikes is that they can be pedaled just like a traditional bike. By turning off the bike or switching the pedal assist level to 0, a rider can pedal and ride the bike, and can even shift gears when desired.
Pedaling an ebike without motor assistance may require a bit more effort to start than a traditional bike because an ebike weighs slightly more. However, that means your bike is equipped with a robust and powerful motor and a battery pack capable of propelling you forward whenever you choose!
In most of the US, electric bikes are considered bicycles and can be used in the same way as a pedal-only bicycle. Riders must ride safely and respect the laws governing electric bike use where they ride.
Before You Buy
All component including store bought accessories warranty 1 year. Battery: 2 years. All wearing parts are excepted. This limited warranty is void if the bicycle is subjected to abuse, neglect, improper repair, improper maintenance, alteration, modification, an accident or other abnormal, excessive, or improper use. Learn more here
Most part of the bike is pre-assembled, but you need to assemble front wheel, handle bar, pedal and head light(if applicable) to the bike, and we will provide the tools. Which will take 10-20 mins. You can check SETUP on our website to have a better understanding.
Yes! Under our referral program, you will get 10% revi points on total referral sales when a customer makes a purchase through your affiliate link or use your coupon code. Your friend will get $50 discount. Every customer can earn points when they interact with our brand. Points can be redeemed for cash when shopping. For more details please click the Rewards button on right bottom of our website.
Yes! Check out our Accessories page to see what’s available. These products cannot be preinstalled on a bike prior to shipment. They will be shipped in their own dedicated packages.
Need replacement parts for repair? No worries. We don't list all parts in our store. Don't hesitate to contact us from this PAGE to request a genuine Revibikes repair parts. One of our friendly representative will walk you through.
Revibike ships from three warehouse in US to support each coastusing, based on product of your order and your delivery address. We cooperate with FedEx and UPS, ship separately according to the number of bikes and accessories you purchased. Usually you will receive items within 3-7 days，except for pre-sale items.
The serial number is engraved on the head tube of frame, which is below the handle bar. It looks like BSKxxxxxx.
Yes, you can ride your Revibikes in light rain. All of our electric components are designed for water resistance. After wet riding, don't forget to wipe LCD display and battery to make them dry, otherwise overnight moisture sometimes hurt those electric parts.
However, it is not recommended to ride them through very heavy downpours, or through flooded streets when the crank and/or the motor can get splashed or even covered with water.
Check whether the indicator light of the charger is displayed normally (red when charging, green when not charging/charging finished. Test the output voltage of the charger is greater than 48V with a multimeter.
If you still can't solve it after replacement, please provide a video showing that the battery cannot be charged, provide the order number and frame number, and contact after-sales.
Up to 45 miles, more or less depending your riding style, level of pedal assist an/or throttle, rider weight, hills, and headwinds/tailwinds.
Riding on lower levels of pedal assist will maximize your battery's range. Riding on higher levels of pedal assist and aggressively using the throttle will drain your battery much quicker.
Predator, Rebel and Runabout's batteries are removable, while Cheetah's not.
Please charge the battery once it's under 25%. Storage the battery between 25% - 75% is the best practice to extend the lithium battery lifespan. Do not leave the battery under 32℉ or above 104℉.
If you won't ride your bike for a while, charge the battery first, and then store it at a 25% - 75% charge level.
Our warehouse is in the US, please provide detailed address and zip code, we will confirm with the warehouse if it can be delivered.
Pedal assist is a bike feature that puts the power of the motor right in your pedal stroke.
Pedal assist can be activated by selecting a PAS level using the PAS selector buttons. The PAS selector buttons allow a rider to dial up a specific level of assistance from the motor between 1-5 on an LCD display. On PAS 0, our bike is totally like a traditional bicycle. When on PAS 0, neither pedaling nor twist the throttle will not get motor engaged.
The PAS is only active while the rider is pedaling. When a PAS level is selected, you will feel a boost of power from the motor in the rear wheel when you start pedaling. It will be easier to get the bike moving and it will take less effort to keep riding. As you increase the PAS level, you will find it is even easier to ride to a higher speed.
Yes, that is what it is there for! However, using the throttle the entire time will drain the battery much quicker, getting you only 20-30 miles on a full charge.
Depending on the ebike you choose, it can go up to 20mph or 28MPH to ensure compliance with state and federal laws for bikes. The top speed limit may be lowered if needed to comply with local ordinance.
Do not attempt to shift up or down when at a complete stop. Only shift up or down while riding.
The button near the base of shifter is used to shift "up" and move the chain at the derailleur to a smaller cog every time it's pressed, making it easier to ride downhill.
The lever on the shifter is used to shift "down" and move the chain at the derailleur to a larger cog every time it's pressed, making it easier to ride uphill.
To shift up, begin pedaling, and press the button to shift into a higher gear. This will move the chain to a smaller cog on the derailleur with every button press.
To shift down, continue pedaling, and press the lever on the shifter to shift into a lower gear. This will move the chain to a larger cog on the derailleur with every lever press.