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How to fix error code 9 on electric bike?

by Fia Wang 28 Oct 2022 0 Comments
How to fix error code 9 on electric bike?

Got an error 9 code shown on display? This is probably the most difficult error code to sort out because every single part can be the cause. Follow our steps to locate the real faulty part(short circuit). 

If this error code occurs after a period of use, disconnect the adapter, PAS sensor, and motor wire respectively to check whether the error code changes or disappear.

Step1, check your wareharness, see the video at 2:31, disconnect your throttle and brake lever, If the error code disappears after disconnection, you need to replace the part. If the error code is still there, proceed to step 2.

Step 2, check PAS, see the video at 5:39, disconnect the pas, check if the code is still there, if code is disappear, you need to change PAS. If the error code is still there, proceed to step 3.

Step 3, check the model cable, see the video at 6:48, disconnect the motor cable, if the error code change to the 4 or 24. It means the motor is good. If the error code remains Error 9, it means the faulty part is the motor. 

This is a simple check step, if you have any questions, please contact Revibikes support for further assistance.

 

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The Revibikes Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or an exchange. Please consult the warranty terms for further information regarding the applicability of returns. Please contact support@revibikes.com or visit Contact Us in case you have a refund request. Ship-back Charge In case the unit was purchased under a free-shipping promotion, there shall be no refund for shipping fees. However, in case the return is unrelated to quality, damage, or mistaken delivery and is instead solely due to a personal decision made by the buyer, the customer will have to bear the expenses for the ship-back. If the return is accepted, Revibikes will issue a pre-paid shipping slip and schedule a pick-up date. The shipping fees resulting from the return shall be deducted from your total refund. The returned unit must be in brand-new condition, including all original packaging, accessories, and documentation. The charges for any missing components may be deducted from the total refund. Any shipping damage during the ship-back may result in a deduction from the total refund. Returned units are subject to a 20% inspection and restocking fee from the original purchase price. Refunds will be issued in an average time frame of 2-3 weeks after the receiving, inspection, and processing of the returned unit. Shipping To return your product, kindly contact info@civibikes.com first. We will advise regarding the return address. Based on your location, the delivery time for your exchanged product may vary. If you are shipping an item worth over $75, we suggest that you consider the use of a trackable shipping service or purchasing shipping insurance. We cannot guarantee that your returned item shall be received by us.
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